Privacy Policy

Last Updated: 6/9/2024

Introduction

Gorditas Coffee (“we,” “our,” or “us”) is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the personal information of our customers and website visitors (“users” or “you”).

Information We Collect

• Personal Information: When you interact with us, we may collect personal information such as your name, email address, postal address, phone number, payment information, and any other information you provide to us.

• Automatically Collected Information: We may also automatically collect certain information about your device and usage of our website, such as your IP address, browser type, pages visited, and other usage data.

How We Use Your Information

We may use the personal information we collect for the following purposes:

• To process and fulfill orders for our products and services.
• To communicate with you about your orders, inquiries, and requests.
• To provide customer support and respond to your comments or concerns.
• To personalize your experience and tailor our offerings to your preferences.
• To send you promotional and marketing communications, where permitted by law.
• To improve our website, products, and services based on your feedback and interactions.

Information Sharing

We may share your personal information with third parties in the following circumstances:

• With service providers and business partners who assist us in operating our website, fulfilling orders, and providing services to you.
• With law enforcement agencies, government authorities, or other third parties as required by law or to protect our rights, property, or safety.
• With your consent or as otherwise disclosed at the time of data collection.

Your Rights and Choices

• Access and Deletion: You may request access to and deletion of your personal information by contacting us using the contact information provided below.

• Opt-Out of Marketing: You may opt-out of receiving promotional and marketing communications from us by following the instructions provided in such communications or by contacting us directly.

Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information and prevent unauthorized access, disclosure, alteration, or destruction.

Updates to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our privacy practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website.

Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, you may contact us using the following methods:

• Email: privacy@gorditascoffee.com
• Phone: 
• Mail: Gorditas Coffee Privacy Office, Bogota, Colombia.