30-Day Satisfaction Guarantee
At Gorditas Coffee, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, you may return it within 30 days of purchase for a full refund or exchange.
How to Initiate a Return
To initiate a return, please follow these steps:
Refund Process
Once we receive your returned item, our team will inspect it to ensure it meets our return criteria. Upon approval, we will process your refund or exchange within 30 days, and you will receive an email notification confirming the refund.
Return Criteria
Contact Us
If you have any questions or concerns about our return policy, please contact our Customer Service team at customerservice@gorditas.co. We are here to assist you and ensure your satisfaction with every purchase.